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Customer service
+49 (0) 6023 92 96 225
(MON-FRI, 9 am - 5 pm (CET))

Germany
Free shipping. All deliveries within Germany are free of charge.

European Union (EU)
Free from € 300 order value. Below € 300: € 8.90

Switzerland & Liechtenstein
Shipping costs to these countries are calculated based on the weight of your purchase. The exact shipping costs will be displayed in the shopping cart before you proceed to checkout. 

Shipping cost example for Switzerland: For a package with an airline trolley including accessories, weighing 30 kg, the shipping cost is only € 35.

Customers from these countries do not pay German VAT (19%). Please note that local taxes, fees, customs duties, etc. may be incurred upon import. These costs are not covered by VanDeBord and in the case of a return, we cannot refund these costs.

Albania, Australia, Brazil, Dominican Republic, Faroe Islands, Greenland, Great Britain, Iceland, Japan, Jordan, Canada, Qatar, Kuwait, Martinique, Montenegro, North Macedonia, New Zealand, Norway, Republic of Moldova, Saudi Arabia, Serbia, Singapore, South Africa, Turkey, USA, United Arab Emirates, Belarus (Belarus)
Shipping costs to these countries are calculated based on the weight. You will see the exact costs in the shopping cart before you proceed to checkout.

Customers from these countries do not pay German VAT (19%). Please note that local taxes, fees, customs duties, etc. may be incurred upon import. These costs are not covered by VanDeBord and in the case of a return, we cannot refund these costs unfortunately.

Partial deliveries:
If a delivery is made in several parts for technical reasons, shipping costs will of course only be charged once.